Terms of Use

1. Introduction

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Surnget (“Surnget”, “we”, “us”, or “our”) governing your access to and use of our websites, mobile applications, and any products, features, technologies, or content provided thereon (collectively, the “Services”).

2. Acceptance of the Terms

By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced herein, including our Privacy Notice. If you do not agree, you must not use the Services.

3. Eligibility and Jurisdiction

You represent and warrant that you are of legal age and have the capacity to enter into these Terms. You further represent that your access and use of the Services are compliant with all applicable laws and regulations in your jurisdiction. We may restrict access to certain regions or users at our discretion.

4. Account Registration & Security

You must provide accurate and complete information when opening an account and keep it updated. You are solely responsible for safeguarding credentials and for all activities under your account. Notify us immediately of any suspected unauthorized use or security incident.

5. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. We may update, modify, or discontinue any aspect of the Services without prior notice, provided that such changes do not materially diminish rights already accrued.

6. Risk Disclosure

Digital assets are volatile and involve a high degree of risk, including potential loss of principal. Past performance is not indicative of future results. You are solely responsible for your investment decisions and for evaluating your risk tolerance, financial condition, and objectives.

7. Fees, Funding, and Withdrawals

Fees applicable to specific products or transactions will be disclosed within the Services. By using the Services, you authorize us to deduct applicable fees. Deposits and withdrawals may be subject to limits, processing times, and network conditions.

8. Trading Rules & Market Integrity

Orders, execution, and settlement are subject to platform rules. We may cancel or reverse transactions in the event of market disruption, system errors, or suspected abuse. You agree not to engage in wash trading, spoofing, or other manipulative practices.

9. Prohibited Activities

You must not use the Services to engage in unlawful activities, sanctions evasion, money laundering, terrorist financing, fraud, or any conduct that harms the platform or other users. We may investigate and report suspected violations to relevant authorities.

10. Intellectual Property

All content, trademarks, logos, software, and materials on the Services are owned by or licensed to Surnget and are protected by intellectual property laws. You receive a limited, non‑exclusive, non‑transferable license to access and use the Services for lawful purposes.

11. Third‑Party Services

The Services may integrate or reference third‑party services. We are not responsible for the content, availability, or performance of such third parties. Your use of third‑party services is subject to their terms and policies.

12. Compliance: KYC/AML/CFT

To meet legal and regulatory obligations, we may request identity verification and additional information, and may conduct ongoing monitoring. Failure to provide required information may result in restricted access or account closure.

13. Suspension & Termination

We may suspend or terminate access to the Services at any time, with or without notice, for reasons including suspected violations of these Terms, risk to users or the platform, legal requirements, or operational necessity. You remain responsible for obligations arising before termination.

14. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant uninterrupted or error‑free operation.

15. Limitation of Liability

To the maximum extent permitted by law, in no event shall Surnget, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, or data, arising out of or related to your use of the Services.

16. Indemnification

You agree to indemnify and hold harmless Surnget and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms or misuse of the Services.

17. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict‑of‑laws principles. Disputes shall be resolved through good‑faith negotiations; failing which, the dispute shall be submitted to binding arbitration or an agreed forum, as provided in the specific product terms or local notices.

18. Changes to These Terms

We may revise these Terms from time to time. Material changes will be communicated by posting an updated version with a new “Last Updated” date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

19. Contact Us

For questions regarding these Terms, contact legal@surnget.com. For compliance or security inquiries, contact compliance@surnget.com.